Measures are being taken at the Princess Pavilion after gig goers complained of an hour long wait to get a drink at a sold out Frank Turner gig recently.
At a meeting of Falmouth Town Council finance and general purposes committee, chair Jude Robinson addressed concerns which had “annoyed” gig goers.
She said there were "unacceptable" queues at the bar during the gig with some people complaining they had to wait up to an hour to get a drink.
She said the new bar manager’s priority was to ensure that queues like that don’t happen in the future.
“Of concern at big gigs is that we have unacceptable queues for the bar,” she said. “The new bar manager’s priority is to make sure queues don’t happen in the future because it is costing us money as well as just annoying people.”
She said there were a range of things that were going to happen from reprofiling the teams to making the operation quicker, to training more bar staff.
“At the moment because quite a lot of people who have been working in the café they are not quite as used to it as the more experienced bar staff," she said.
“So there are a whole range of things that are going to be put in place to ensure we don’t have those queues and we are going to have pop-up bars as well.
”So if you’ve got a big gig on there won’t be just one bar in the garden room."
These measures already seemed to have been put in place at a sold Brian Jonestown Massacre gig on Saturday, with separate lanes leading to the bar and a pop up bar selling cans of alcoholic drinks proving very popular.
This led to making it much easier for people to get their drinks quicker.
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