A leading supermarket is ending its popular click-and-collect service next week, impacting seven stores in Cornwall.
Aldi UK announced in an email to customers this week that from August 19, shoppers will no longer be able to use its click-and-collect service.
Aldi cited its focus on "providing customers with high-quality products at the lowest possible prices" as the reason for discontinuing the service. The email emphasised the importance of maintaining operational efficiency to keep prices low.
An Aldi spokesperson said: "At Aldi, our focus is on providing customers with high-quality products at the lowest possible prices.
"One of the ways we keep our prices low for customers is by running the most efficient supermarket business in Britain.
"As a result, we’ve made the decision to bring our Click & Collect service to an end so we can focus on doing just that.”
The service, which launched in September 2020 during the Covid-19 pandemic, allowed customers to collect their online orders without physical contact. By 2021, it was offered at over 200 locations across the UK.
However, the service will be discontinued at seven Cornish stores, including Camborne, Redruth, Truro, Newquay, Wadebridge, St Austell, and Liskeard, on August 19th. Shoppers who have already placed orders will still be able to collect them before the deadline.
One regular click-and-collect user told the Packet that they were "gutted" by the news. "We've been using the service in Camborne and Redruth for two years," they said.
"It works so well for our family, with both my wife and I working full-time. Plus, it's saved us a lot of money each month by cutting down on impulse purchases in the store."
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